DECISION WORKS
is a consultancy that helps organisations engage with their communities to make decisions that work.
Today's organisations rely on the trust they have with stakeholders. Whether government, local government, social agencies or corporates, it’s essential to have strong, trusting relationships with the people you serve.
Decision Works supports you in building those relationships through rich, informed engagement. It’s more than a survey, focus group or invitation for feedback - it’s detailed conversations and collaborative planning to ensure your stakeholders are part of the decisions that affect them.
Who we help (and how).
LOCAL GOVERNMENT
At Decision Works, we work with local and regional councils to build participatory and deliberative processes into key decisions that affect their local communities and constituents.
It’s more than focus groups, statements of proposals and submissions - it’s involving the people who will be affected by the outcome, in the decision-making. This results in higher engagement, more buy-in and deeper trust between councils and communities.
GOVERNMENT ORGANISATIONS
Central government and its agencies are too often seen as being removed from the people affected by policies and legislation. Deliberative processes are a globally respected way of ensuring a representative, citizen-driven view is built into the development of key initiatives.
This process of building public participation into decision making, results in greater levels of trust in governments by making decision-making more transparent and unveiling the complexities. Decision Works supports central government and its agencies to build more collaborative relationships and richer policy outcomes.
COMPANIES AND ORGANISATIONS
Decision Works helps organisations design high-integrity customer engagement and collaboration programmes to gain deep and valuable insights, strengthen relationships and increase trust.
We go beyond surveys and focus groups. We help you to truly connect and engage with your audience, with an approach of treating people as people - rather than people as data. What’s more, we will work with you to report on the insights gained as part of your ESG requirements.
CONSULTING FIRMS
Decision Works is small and nimble, and we’re used to being immersed in the views of the public and working with diverse groups. We know that with the right conditions, groups of non-experts who are not constrained by narrow and specialist knowledge often generate new ideas, innovative solutions and fresh perspectives.
We work with consulting organisations to bring adaptive, ‘on the ground’ knowledge and support them to get the best from public consultation and engagement activities.
Evidence suggests that people “reason more effectively through social interactions, particularly with those who bring completely different perspectives to the table”. This is what participatory democracy and inclusive collaboration are about - bringing different perspectives together to make decisions that work.
Contact us.
We understand that each community is different, so we tailor our approach to suit your specific needs. We will work with you to develop a process that meets your objectives and engages your community in a meaningful way.
If you want to learn more about how we can help you build better engagement with your community, contact us today - we’d love to hear from you.
You can also follow along on LinkedIn for insights and updates.
PO Box 401007
Mangawhai Heads
0505
Ph: 021 667 124
Email us